Collection, Use and Disclosure: In our business, we collect, hold, and use personal information for a number of reasons:
- to promote and market our services (we will only use your personal information for this purpose and will not disclose it to third parties)
- to reply to enquiries and information requests made by individuals
- for internal business processes such as billing and support and
- where required by law.
We collect personal information about individuals:
- from the individuals themselves through our web site,via registration forms, contact forms and emails,
- and from referees.
Security of Information: We will take all reasonable steps to ensure that the personal information we hold about you is not subject to loss, misuse or unauthorised access or alteration. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required.
Access To Personal Information: If you would like to access or correct any personal information which we hold about you, please do not hesitate to contact us. We will take all reasonable steps to correct any information which you show to be inaccurate, incomplete or out-of-date.
Collection, Storage and Destruction of Credit Card Details Policy:This policy is designed to deal with situations where a person provides details of their credit card to Web Recipe Manager. The policy is also designed to ensure that Web Recipe Manager will store and destroy credit card details in a manner which protects the credit card details from:
- misuse
- loss
- unauthorised access
- unauthorised modification and
- unauthorised disclosure.
Collection of Credit Card Details: Web Recipe Manager is committed to ensuring that credit card details are collected in a secure manner. Web Recipe Manager will take reasonable steps to protect the credit card details it holds from misuse and loss and from unauthorised access, modifications and disclosure during collection by adopting the following practices:
- preventing individuals from providing credit card details in an email
- ensuring that where credit card details are collected online, encryption in accordance with Web Recipe Manager's IT Security Policy and IT Security Framework is included within the on-line web page, databases and other supporting programs
Storage of Credit Card Details: Web Recipe Manager is committed to ensuring that credit card details are held securely. Web Recipe Manager will take reasonable steps to protect the credit card details it holds from misuse and loss and from unauthorised access, modifications and disclosure by adopting the following practices:
- where possible, removing any credit card details from Web Recipe Manager networked computers
- ensuring that appropriate staff only have access to credit card details and
- ensuring information is transferred securely (for example, not transmitting credit card details via email).
If credit card details are stored as electronic data appropriate security measures must be utilised in accordance with Web Recipe Manager's IT Security Policy and IT Security Framework. Some of the ways Web Recipe Manager seeks to protect credit card details include the following:
- confidentiality requirements on the use of information by Web Recipe Manager's employees
- security measures for access to Web Recipe Manager's computer systems
- controlling access to Web Recipe Manager's premises
- web site protection measures.
- encrytion of credit card details.
- truncation of credit card numbers.
Credit Card details are required to be stored for 12 months for charge back purposes. After 12 months, credit card details will be deleted.
Credit card details must be stored for the length of time prescribed by the Records Disposal Authority.
Destruction of Credit Card Details: Credit card details will be destroyed in a secure manner when they are no longer needed by Web Recipe Manager.
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